If you receive a damaged or defective item from, contact a Customer Care representative immediately. To return your item(s) by mail, please contact our Customer Care team at We will provide you with a return label that you may take to any of your local carriers. Send your return items to our Returns Department at the address below: Instead, please follow the instructions below to return in accordance with our Online Return Policy. In addition, customers outside of the United States will be unable to use our online Returns Center. Should you choose to return your item(s), RadioShack does not provide pre-paid return labels and you will be responsible for covering the shipping costs. An email confirmation will be sent to you once your return is received and processed by our warehouse.
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